User Service Level Agreement

These Terms and Conditions (hereinafter referred to as Agreement) govern the legal relationship between the company (hereinafter called (Calling Station) and the end Users/Players. The Terms and Conditions, Privacy Policy, Disclaimer, Promotions, Terms and Conditions, End User License Agreement (EULA), etc (hereinafter referred to as Legal Documents) form a composite, holistic and comprehensive “Usage Policy” of the Website and by accessing and using the Website and the functionalities and Services provided by it (hereinafter referred to as the Website), the Players/Users agree to all of these Legal Documents in an unambiguous and absolute manner. Now this Agreement provides as follows:

DESCRIPTION OF SERVICES OFFERED is an online poker website, providing top of the line software and an impeccable customer experience for poker enthusiasts in India. We aim to bring to India the same levels of gameplay and network performance in online poker as customers have access to internationally, and build a robust platform for poker enthusiasts in the country to engage in an exciting gaming experience. We provide IT and technology services to promote online games of skill, specifically online poker, for real money as well as play money games. The services provided by this website are only intended to encourage gameplay on the website, and for entertainment purposes only. This website is not responsible for any betting or gambling acts that may take place outside the purview of the website.


At Calling Station, you can be assured that you will benefit from the best value for every rupee wagered. Our Rake Structure ensures that only a minimal charge is levied on users availing our services. These charges can be in the form of the following: a) Entry Fees: This fee will be charged on all tournaments, including Sit n’ Gos, and is displayed on the tournament lobby. This amount will be charged from interested Users in the beginning of the tournament. The entry fees levied are subject to change from time to time, and Users will be kept updated by suitable modifications in this document, intimations on the Poker Lobby at the time of buy-in and through specific requests made through Customer Care. b) Rake Charges: Calling Station levies a 2% – 5% rake charge on all tables. These rake charges are also capped depending on the blind structure and the type of game. The rake charges levied are subject to change from time to time, and Users will be kept updated by suitable modifications in this document, intimations on the Poker Lobby at the time of buy-in and through specific requests made through Customer Care. More details can also be obtained by writing to our Customer Care at


If you’re too worried about getting your deposits deducted, fret not! We’ve got you covered!
Now get 100% of what you deposit into your account and enjoy hassle-free poker on your favourite platform! 
Let’s make it simpler – 
•  Mrs. Arora deposits ₹10,000
•  Calling Station will pay the 28% GST i.e  ₹2,200 
•  She gets ₹10,000 in his Calling Station poker wallet (₹7,800 real cash chips + ₹2,200 as game bonus)

  • But what if Mrs. Arora wants to deposit again? Well, this is not just a one-time thing. We will pay the 28% GST cost every single time & you’ll keep getting extra game bonus!
    Now that you know the drill, off to the tables you go and enjoy playing poker like you’ve always done!

  • Each withdrawal requested in a day will be processed by end of the next day. A player can only request 1 withdrawal per day
  • The 2nd withdrawal can be placed only after the 1st withdrawal has been processed, i.e. the next day.
  • 20% rake on the deposited amount is mandatory for the cashout to be processed.


  • A player cannot convert free tickets they have gotfrom deposit codes.
  • Only additional Ticketswon from Satellite can be converted to TM.
  • Only one free ticket per Tournamentwill be awarded to the player by deposit code. If the player uses the deposit code multiple times, the additional tickets will not be valid & will be deleted.
  • If a player is awarded a ticket from a Deposit Code or Contest & then wins a ticket from a The second ticket can be converted to Tournament Money.
  • If the player is awarded a ticket from a Satellite & then get a free ticket through a Deposit Code or Contest. The second ticket would not be valid & will be deleted by the system.
  • The withdrawal criteria for all free tickets will be 1.5x of the ticket value in rake. (Unless specified otherwise)
  • Tickets can only be used to Re-Enter.Tickets cannot be used to Re-Buy into tournaments.



  • Game Bonus can only be used onpoker cash tables (Hold’em, PLO & OFC). 
  • It may also be specific to certain Games, Stakes,and
  • Any winnings from theGame Bonus bet are always in cash. 
  • GameBonus expires in 30 days.
  • A player needs to generate 12% of the Depositamount as a rake in order to 



Although playing Poker on the Website is Legal and free from Legal Risks, Calling Station/Website specifically prohibit Users/Players in the Indian States of Andhra Pradesh, Assam, Gujarat, Nagaland, Odisha, Sikkim, Telangana from accessing the Services provided by Calling Station/Website. Calling Station/Website does not accept membership requests from Users/Players who are currently residing in these States and if a User/Player residing in such State(s) becomes a member of the Website by giving false and misleading information, he/she alone will be liable for violation of various laws of India, including the Laws of the States of Andhra Pradesh, Assam, Gujarat, Nagaland, Odisha, Sikkim, Telangana. Calling Station/Website reserves the absolute and unconditional right to terminate the users’ membership without any notice and confiscate all his deposit and winnings as the case might be. Users/Players accept that Calling Station/Website will not be liable to take any responsibility for violation of Laws of India and various States.


By accessing and using the Website and the Functionalities and Services provided by it, you hereby agree and confirm that you have clearly and unambiguously read and understood the Terms and Conditions, Privacy Policy, Disclaimer, EULA and all other documents attached with this Website. If you have not read these Legal Documents, we suggest you first read the same carefully and then continue with your use of the Website. In case you do not agree to these Legal Documents, please leave the Website and do not use any of the Functionalities and Services provided by the same. All the Documents provided by this Website and all other Terms and Conditions as separately provided by any pamphlet, promotional offer, advertisement, EULA between the Website and the Users/Players, etc are part and parcel of this Website and the User/Player has agreed to all of them in a “Composite and Comprehensive Manner” to access and use this Website, its Functionalities and Services.


  • All necessary steps have been taken in order to ensure fair play on the website. We will prevent you from colluding with other players in order to win/lose. When you agree to the terms and conditions mentioned here, you agree that you will not play any game in partnership or by communicating with other players in a manner which may benefit you over other players, and that you will not engage in chip dumping activities.
  • Any player who is found attempting to or colluding with any other player while using the Poker Room will be prohibited from ever using the Poker Room or the Website or the Software or any of our other related services; and their player account will be terminated effective immediately.
  • We at Calling Station will do our best to investigate complaints received against players suspected of collusion. If we suspect collusive behaviour during a game, we may, in our sole discretion, terminate the suspected players’ access to the Poker Room and/or block their accounts. We will not be liable under any circumstances whatsoever for any loss you or any other player may accrue as a result of the collusive or otherwise unlawful activity and we will not be further obliged to take any other actions in any event of suspected collusion, fraudulent behaviour or fraud.
  • Same IP detected, related or same device users are not permissible to play on same tables at any given point of time on the website, user accounts will be blocked with no clearances on the account.


Membership to the Website is absolutely required to play games on it. Membership of the Website is strictly private and is governed by the Legal Documents of this Website and such other Terms and Conditions as Calling Station/Website may specify from time to time. The Person having the access to the public segments of the Website cannot play games with the Website and they have to mandatorily register with the website to play the games. Granting of registration to a Person/User/Player is solely dependent upon our discretion and no Person/User/Player shall claim the same as a matter of right. Further, mere registration does not guarantee membership unless and until the same has been approved


No Person shall be entitled to play Poker at the Website if he/she has not attained the age of 18 years or the legal age of majority in his/her jurisdiction, whichever is greater at the time of accessing the Website. We reserve the right to request proof of age at any stage to verify that minors are not using the Website and we may exclude a person from play if proof of age is not provided or if we suspect that a person using the Website is under-age. In case of misrepresentation of age by any Person, Calling Station/Website reserves the right to not only cancel his/her account but also forfeit any amount due to him/her. We also reserve the right to file appropriate Legal Proceedings against such Person.


The Users/players admit, agree and accept that they may be exposed to content posted by other Persons which they may find offensive, unacceptable, obnoxious or indecent and that the Website may not be able to prevent such content being posted or pre-screened. Such content should be brought to notice of the Website and the Grievance/Nodal Officer appointed by Calling Station/Website. The Website may act upon such information as it deems proper in accordance with Legal Documents and its Policies. The decision taken by Calling Station/Website and its Management in this regard shall be final and binding on the Users/Player and the Users/Players specifically agree that Calling Station/Website will not incur any liability under any circumstance whatsoever regarding the same.


It is the sole responsibility of the User/Player to manage the Online Banking and Financial Transactions and Payments regarding the Website. The Users/Players are solely responsible to acquaint and comply with all applicable Laws of India, including those pertaining to online payments and transfer of funds through online and offline methods. The Users/Players have to be sure that they are complying with the requirements and regulations as framed by Reserve Bank of India (RBI) from time to time. Any online monetary transaction in violation of the rules and regulations prescribed by the RBI and other applicable Laws of India shall be solely attributable to the concerned User/Players and Calling Station


Users/Players understand and acknowledge the fact that Calling Station/Website is neither a bank nor a financial institution and that the purchases/balance standing to the credit in Users’s/Players’s account do not accumulate any interest. User/Player also understand and agree that his/her account maintained with us is purely for the purpose of payment of the entry/subscription fee to participate in games/tournaments made available on the website and for purchase of cash prizes that he/she may win. You may not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your User/Player account, any content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website or by using any Services. Users/Players using our website and its Services may be required to send/receive money to/from Poker Website/Website. This process necessarily involves use of third-party electronic payment processors or service providers (ESPs). To facilitate the same Users/Players unambiguously and permanently allow and authorise Calling Station/Website to instruct such ESPs to handle Users/Players monetary transactions vis-à-vis dealings of this Website.

Users/Players also agree that in accordance with their requests as abovementioned, Calling Station/Website may give such instructions on their behalf. Users/Players agree to acquaint themselves with the terms and conditions of use of each appropriate ESP. In the event of conflict between these Legal Documents and the ESP’s terms and conditions, these Legal Documents shall prevail.


Users/Players also agree that in accordance with their requests as abovementioned, Calling Station/Website may give such instructions on their behalf. Users/Players agree to acquaint themselves with the terms and conditions of use of each appropriate ESP. In the event of conflict between these Legal Documents and the ESP’s terms and conditions, these Legal Documents shall prevail.


Calling Station/Website shall conduct several games and tournaments from time to time on the Website as per its Policies and Legal Documents. Users/Players who would win such games/tournaments after exercising their Skills may be offered gifts and items that may belong to third party vendors and companies. Calling Station/Website has no affiliation or partnership with these third party vendors and companies and all the rights and obligations vis-à-vis these third party gifts will exclusively be governed by the terms and conditions mentioned by these third party vendors and companies. Any dispute or grievance between the Users/Players must be addressed to these third party vendors and companies alone and not to Calling Station/Website. Users/Players also agree that by providing their telephone/mobile numbers, e-mail and other contact information to Calling Station/Website they are granting an absolute and unrestricted right in favour of Calling Station/Website to contact Users/Players by Call/SMS/E-Mail to provide Users/Players information on all promotional activity/events conducted by Website and its partners. Users/Players can opt-out of such communications from Calling Station/Website as per the Privacy Policy of the Website and by sending an E-Mail to the Customer Care personnel with the subject line “Please Unsubscribe Me”. Users/Players must also specify the segment(s) from where Users/Players wish to Unsubscribe. The contact details of the Users/Players will not be used for any third party communication whatsoever.

Further, please note that amounts accrued by way of Bonuses (such as Joining Bonus, Refer a Friend Bonus, and Free roll Winnings) are only intended to be available in the User’s account for further game-play, and cannot per say be withdrawn from their Account. However, any winnings earned by wagering Bonus amounts shall be redeemable to the extent allowed by the membership level reached by the User based on our loyalty system. Promotional amount for any particular offer is offer specific and cannot be clubbed with any other offer and is not withdraw-able.


Calling Station/Website will be responsible for managing the National and International Taxation liability applicable to the corporate entity as per the applicable provisions of various Jurisdictions, including India. Users/Players are also under an absolute obligation to manage the Taxation liability related to them at their own level and at their own cost. The Website will charge Users/Players such sum as it may deem appropriate in its sole discretion and as may be informed to the Users/Players in advance or from time to time for rendering Services to them through this Website. A service tax is applicable for the services and the service charge collected at the beginning of each game will include the service tax and other taxes and charges as applicable. Taxation Law may change from time to time and Calling Station/Website reserves the absolute right to make necessary changes in the charges imposed and taxes deducted at source from time to time.


Any real money in the account of a User/Player will be his/her actual account balance. Any winnings will be added and/or losses incurred from using the services, entry or other fees, previously withdrawn money by the User/Player or amount forfeited by Calling Station/Player for any suspected fraud or rejection or cancellation of transaction(s) by User’s/Player’s or any third party bank, resulting of charge-backs, insufficient funds or any other reason would subsequently be subtracted. Inactive Account Fess shall also be levied wherever applicable.

All cash out requests will be processed only after deducting all deducible amounts as per the Legal Documents of this Website or as per the Applicable Laws of various Jurisdictions, including India. The cash out amount will be net of all transaction and processing costs, taxation and other levies, deducting all bonus claims, etc. A request for cancellation of any transaction will be processed within 2 weeks, given the User/Player has the balance of the transaction in his/her account. Neither prize money nor balance can be redeemed for any other prize nor can it be transferred. When withdrawing, payment will be made to the User/Player either by cheque, wire, credit card and/or any other manner which Calling Station/Website may decide to use keeping in mind industry standards. Users/Players unambiguously and absolutely allow Calling Station/Website to withhold or delay any payments due to Security Reviews though every possible effort would be made to make the payment as swift and timely as possible. In case of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of Service exclusively attributable to Calling Station/Website’s fault or negligence, Calling Station/Website will cancel the games and refund the used amounts after proper verification and no rake will be taken from such games. If such technical failure, etc are attributable to a third party act or omission or due to any User’s/Player’s fault, Calling Station/Website will not be responsible in any manner whatsoever and no refund would be granted by Calling Station/Website to Users/Players. Calling Station/Website shall also not be liable for any prospective winnings from any incomplete tournament. Calling Station/Website would also not be liable for any technical faults and glitches at the User’s/Player’s end.


Calling Station/Website has the absolute discretion to exercise its Rights against User/Players/Third Parties in such manner and at such time asCalling Station/Website may deem appropriate. The inaction or delay on the part of Calling Station/Website to act or exercise any Right or Remedy with respect to a breach of any of these Terms and Conditions or Legal Documents by User/Players/Third Parties shall not be deemed to be a surrender or waiver of Calling Station/Website’s Rights to act with respect to any prior, concurrent, subsequent or similar breaches. If any Judicial or Quasi-Judicial body/authority in India declares any of these Terms or Conditions to be unlawful, invalid, void or unenforceable for any reason, the validity and enforceability of the remaining Terms and Conditions will not be affected. Any such inappropriate Term or Condition will be replaced by Calling Station/Website with another term that is valid and enforceable and is in most nearly with effect to the original invalid term. Users/Players shall not object to such replacement of Terms and Conditions by Calling Station/website for any reason whatsoever.


Calling Station/Website disclaims any and all Warranties, expressed or implied, in connection with the Website, Hardware, Software, Games, etc all of which are provided to the user on an “As Is” basis. Users/Players access and use the Website and its Services at his/her own and sole risk. Calling Station/Website explicitly disclaims all warranties or conditions of any kind, express, implied or statutory, including without limitation the implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

The use of this website, its services, offers, promotions, etc is governed by the Laws of India alone, without regard to its conflict of laws provisions. All disputes, claims, complaints, grievances, etc shall be resolved through a sole Arbitrator to be appointed by Calling Station/Website as per the provisions of the Arbitration and Conciliation Act, 1996 (as amended from time to time) and the decision of the Arbitrator shall be final and binding upon all the Parties to the disputes, claims, complaints, grievances, etc. Only the Courts of Karnataka shall have the exclusive Jurisdiction to entertain any disputes, claims, complaints, grievances, etc arising out of the use of this website, its services, offers, promotions, etc.


Any personal data collected will be used by (company name) to contact you via phone, SMS or email for marketing and to deliver certain updates for services or information you have requested.


In poker tournaments, hand-for-hand play is activated before the bubble (the last player eliminated before prizes are awarded). If a player is eliminated at one table, he is not automatically out in the bubble position.

The system will wait for all the tables to finish their hands before determining who was out on the bubble.

If someone at one of the other tables is also eliminated on the same hand, then the player that started the hand with more chips will be given the higher finish. Therefore, it is possible during hand-for-hand play to be eliminated moments before someone else but to receive a higher finish than they did.

Hand-for-hand play is also implemented after the initial money bubble, at every point where the size of each cash prize increases.

For example, two players, ‘ABC’ and ‘XYZ’, are short stacked during hand-for-hand play in a tournament on a prize bubble, where the prize money increases from $500 to $1,000. ‘ABC’ has 2,500 chips and goes all-in pre-flop with Jack Ten suited, but loses to another player who quickly calls with pocket Queens. ‘XYZ’ has 2,000 chips, and his pocket Sevens lose a race to Ace Jack, but only after their opponent uses up most of their time bank before deciding to call. Although ‘ABC’ was eliminated first, because their chip stack was 2,500, (compared to the 2,000 of ‘XYZ’), they are awarded the higher finishing position.

This is standard practice in live poker room tournaments, as it prevents players from stalling in the hope they will make the money.



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